Help

Our Customer Assistance team continues to be available to help by email or chat between the hours of:

•         Monday to Friday from 9:00 to 23:00 CET

•         Saturday, Sunday and Bank Holidays from 11:00 to 19:30 CET

You can contact Ralph Lauren Customer Assistance Team via e-mail at: CustomerAssistance@RalphLauren.eu. If you prefer chatting with one of our representatives, click the blue label on the bottom-left of this screen and a member of our team will respond as soon as possible.

One of our representatives will be happy to assist you over the phone at the following number:

+44 (0) 203 450 7750

•         Monday to Friday from 09:00 to 19:00 CET

•         Saturday from 11:00 to 19:00 CET

In addition, you can refer to the Customer Service Menu on the left side of this screen for answers to the most frequently asked questions.